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Service Web & Digital

Websites engineered to turn attention into business results.

Strategy, design, development and launch, handled by one team, with security considered from architecture to launch.

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Hand-drawn watercolour wireframe sketches of website page layouts

Covers new websites, redesigns, WordPress and e-commerce. We agree the functionality, launch checks and ongoing support your website needs.

02 Find your approach

What does your website need?

Start with a new website or a redesign. WordPress and e-commerce can form part of either approach, depending on how your business works.

A clear starting point for your business.

For businesses launching their first website or a new offering. We help visitors understand your services and take the next step.

Plan a New Website
  • Page structure and visitor journeys
  • Design that reflects your brand
  • An editing approach suited to your team

Make your existing website easier to use.

For websites with dated design, confusing navigation or a difficult mobile experience. We review what works, then agree what needs rebuilding.

Discuss Your Redesign
  • Review of existing content and usability
  • Clearer navigation and enquiry paths
  • Redirect planning for changed page addresses

Keep everyday editing in your team’s hands.

For teams that need to publish pages and manage content regularly. We shape the WordPress design and editing tools around your workflow.

Discuss WordPress
  • Custom design and suitable functionality
  • Reusable layouts for consistent editing
  • Plugin selection and access configuration

Help customers find and buy your products.

For businesses selling online. We plan the catalogue and checkout around your products, payment requirements and fulfilment process.

Plan Your Online Store
  • Product categories and store navigation
  • Product pages and checkout journeys
  • Agreed payment and business integrations

03 Your scope

A clear plan before the build.

Your written scope sets out the pages, features, responsibilities and milestones. The following is a starting point for that discussion.

The core website delivery

  • Discovery, sitemap and visual design
  • Responsive development for the agreed pages
  • Pre-launch checks and issue review
  • Launch coordination and handover guidance

Agreed around your needs

  • CMS setup, content entry or migration
  • Store functionality and external integrations
  • Copywriting, analytics setup and redirects
  • Hosting arrangements and ongoing care

To get started, bring your goals, existing website, brand assets and available content. We’ll identify any gaps and agree who supplies what.

04 Delivery

From first conversation to handover.

  1. Discovery & scope

    Agree the goals, deliverables, responsibilities and milestones.

  2. Structure & design

    Review the sitemap and page designs before development.

  3. Development

    Review a working preview and share feedback at agreed milestones.

  4. Review & launch

    Check the agreed journeys, resolve launch issues and coordinate go-live.

  5. Handover

    Receive editing guidance and discuss any ongoing care requirements.

05 Common questions

Before we start.

What determines the cost and timeline?
Page count, custom features, integrations, content readiness and review rounds all affect the scope. We discuss your requirements before proposing a cost and milestones.
What content do we need to provide?
Share your available copy, imagery, brand assets and product or service information. Content writing, sourcing and migration requirements are identified during scoping, with responsibilities agreed before the build.
Can you rebuild our existing WordPress site?
Yes. We review the current content, editing setup and technical requirements, then agree what to retain or rebuild. Changed page addresses are considered in a redirect plan; search rankings cannot be guaranteed.
How are hosting, access and ownership handled?
Domain and hosting access, account administration, handover materials and ownership terms should be recorded in the project agreement. Tell us about your existing setup so these arrangements can be confirmed before work begins.
What happens after launch?
Ongoing care is optional and separately scoped. Discuss the updates, backups, monitoring or content support you need, along with recurring costs and support arrangements.

Your next website

Let’s work out the right approach.

Tell us what you want your website to achieve. We’ll start with the scope.

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